FVRL Express

Not ready to come back inside yet? Customers who prefer a more contact-free experience can choose to pick up their holds via the adapted FVRL Express – Click, Pick, Go at any of our 25 locations during open hours.

How to Use FVRL Express

  1. Browse the catalogue and place holds now!
  2. You will receive an email when your holds are available for pick up.
  3. Call the library prior to pick up so that staff can prepare your holds. Have your library card number ready and let staff know that you are picking up holds via FVRL Express.
  4. Staff will retrieve your materials and check them out for you.
  5. Upon arrival call the library to let them know you are there and follow ground markings and signs to the designated pickup point just outside the library.
  6. Have your library card(s) or ID ready to show staff.
  7. Your checked out item(s) will be placed in a bag outside the pickup point for contactless pickup. Only move forward to retrieve your bag(s) once the staff has motioned for you to do so.

SERVICE NOTICE: Brookswood Library and its book drop will be closed for renovations July 31 - August 18. During the closure Brookswood customers can pick up their holds and return items at the Murrayville Library.

Serving you safely is our top priority. Please review our COVID-19 Safety Plan.


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