Home Library Service provides a free and convenient way for FVRL's homebound customers to borrow library materials.
Arrange for Home Library Service by contacting Outreach Services at (604) 859-7141 or toll free at 1 (888) 668-4141. Download the Outreach Services Application Form here (pdf)
Frequently Asked Questions
Am I eligible for Home Library Service?
Any FVRL customer confined to a private home, hospital, care facility, or other residential facility due to a long-term disability, injury, or illness, is eligible for Home Library Service.
How do I apply for Home Library Service?
You can apply for Home Library Service in the following ways:
You may choose to mail, fax or drop-off your completed application to your closest FVRL location.
How much does Home Library Service cost?
There is no charge for Home Library Service. However, you must reside in a community that FVRL serves.
How often will I receive a delivery?
Deliveries are scheduled once a month. FVRL may mail materials in certain circumstances.
Do I have to be at home in order to receive my delivery?
Yes, someone will need to be home to answer the door on the day we deliver. If you are unable to be home to accept delivery, please call Outreach Services prior to delivery day to make alternate arrangements.
What types of materials can I borrow?
Materials of various formats will be selected based on your personalized reading profile or according to specific requests.
How do I choose the titles I want?
You can choose your own titles by browsing the FVRL online catalogue. You may order specific requests through Outreach Services staff. If you prefer to place your own requests online, contact Outreach Services for instructions regarding online ordering.